Car Hire Fun
Sep. 1st, 2006 03:43 pmTwice in the past few weeks I have needed to hire a car; I used the same firm both times – the first because it worked out cheapest when I was looking around, the second because I was too lazy to look anywhere else.
The first time I booked a petrol-engined car the size of a Focus or Astra; what I got (when I turned down the automatic turbo SAAB they tried to get me to drive) was a four-wheel drive diesel-engined tank. It was huge, sat high in the road and although it handled well, it was a real pain to park. I had never driven a diesel before, so I lived in fear of filling it with petrol by mistake.
The second time I was going away by myself, so I just wanted a small car. I ordered something the size of Corsa; what I got (after I turned the automatic they tried to get me to drive) was a Ka. It was small. It went ok, but it felt small. (Probably because it was.) It also had a cassette player rather than CD, which I found very strange; I had to dig out some old CDs (which meant I was listening to old bootlegs of Elvis Costello and Oasis; fun, but not what I was expecting!).
After both hires, they asked me how satisfied I was with their service. So I said the cars were fine, but I was disappointed because on neither occasion did I get the car I was expecting. I also expressed surprise at them trying to fob me off with an automatic both times.
And both times they gave me a discount voucher – once for an upgrade, once for 15%.
As a result of this, I think I shall try and find something wrong whenever I rent a car from them!
The first time I booked a petrol-engined car the size of a Focus or Astra; what I got (when I turned down the automatic turbo SAAB they tried to get me to drive) was a four-wheel drive diesel-engined tank. It was huge, sat high in the road and although it handled well, it was a real pain to park. I had never driven a diesel before, so I lived in fear of filling it with petrol by mistake.
The second time I was going away by myself, so I just wanted a small car. I ordered something the size of Corsa; what I got (after I turned the automatic they tried to get me to drive) was a Ka. It was small. It went ok, but it felt small. (Probably because it was.) It also had a cassette player rather than CD, which I found very strange; I had to dig out some old CDs (which meant I was listening to old bootlegs of Elvis Costello and Oasis; fun, but not what I was expecting!).
After both hires, they asked me how satisfied I was with their service. So I said the cars were fine, but I was disappointed because on neither occasion did I get the car I was expecting. I also expressed surprise at them trying to fob me off with an automatic both times.
And both times they gave me a discount voucher – once for an upgrade, once for 15%.
As a result of this, I think I shall try and find something wrong whenever I rent a car from them!
no subject
Date: 2006-09-01 03:14 pm (UTC)Hire car firms are rubbish, though. I used to have hire cars regularly for work, as I made regular visits to another site and they were too tight to pay mileage; without fail, they asked for a Corsa or Clio, and I ended up with a Nissan Micra with a 1-litre engine, which was horrible to drive after my nippy little Ka.
no subject
Date: 2006-09-01 03:36 pm (UTC)